When you call, our representatives will guide you through several questions that will help Continental Carpet Cleaning & Restoration respond to your Water Damage Emergency more quickly and efficiently. This initial contact is an important part of a fast, effective Water Mitigation and Water Cleanup process to ensure your home or business is secured in a timely manner. This initial contact is an important part of swift, efficient water mitigation and water cleanup procedure to ensure a timely safeguard for your home or business. If you need immediate flood cleanup, we will be on-site within 60 minutes.

Once we arrive, we will inspect the water damage of your property carefully with humidity meters and thermal cameras that allow us to determine the severity of water damage and the number of affected areas. This is a critical step in creating an effective action plan that will result in a good Water Damage Cleanup and Water Damage Repair that needs to be carried out at home or in your company.

Normally, our heavy pumps and truck-mount powered flood vacuums during the water removal and reduction process drain hundreds or thousands of gallons of water from the affected area and our equipment can be difficult to reach the water damaged areas. Continental Carpet Cleaning & Restoration's professionals will begin to minimize additional water damage as soon as possible and help prevent microbial, biological and/or mold growth.

Upon extracting the majority of the standing water, we use special equipment such as Injecti-dry wall cavity units to tackle water damage that is more difficult to access. We use less intrusive scientific drying methods to draw the remaining water and humidity with air movers and dehumidifiers from your property, which allows us to cut grains per pound and moisture, thereby achieving a successful drying timeframe of 3 to 5 days in accordance with IICRC standards. Each situation is different as far as dry time, so this timeframe is just a guideline. We also use HEPA air filtration on all our jobs, which helps to protect and clean the air you breathe.

Water damage also affects the items, such as furniture, clothes and personal belongings. Continental Carpet Cleaning and Restoration professionals may use a variety of specialized cleaning techniques to clean restored objects. We also sanitize with antimicrobial solutions and extract scents with commercial fogging equipment.

The final step is to restore your house or business to its state of pre-water damage. The restoration step can be relatively small as replacing a few drywall panels or major reconstruction, such as the reconstruction of whole rooms of a house or a company.

• West Richland, Washington, 99353
• Richland, Washington, 99352, 99354
• Prosser, Washington, 99350 (*Water Damage Restoration Only)
• Kennewick, Washington, 99336, 99337, 99338
• Finley, Washington, 99337
• Benton City, Washington, 99320

• West Pasco, Washington, 99301
• Pasco, Washington, 99301
• Mesa, Washington, 99326 (*Water Damage Restoration Only)
• Connell, Washington, 99326 (*Water Damage Restoration Only)

• Sewer & Drain water

• Irrigation water

• Standing water

• Well water

• High humidity

• High moisture

• Musty

• Microbial & Biological

• Plumbing leaks

• Drain & Toilet overflow and backup

• Irrigation & Sprinkler leaks

• Exterior water leaks

• Weather damage due to rain or flooding

• Ice damming

• Appliance leaks

• Washing Machine Overflow

• Dishwasher Leak

• Septic Backup

• Foundation leaks

• Roofing leaks

• Basement leaks

• Extract standing water and flooded areas
• Tear out wet carpet and wet carpet pad
• Drywall removal
• Setting up air movers, fans, dehumidifiers, and specialty equipment
• Monitor drying progress daily with Hygrometers and Moisture Meters

• Air movers

• Dehumidifiers

• Drying mats

• Injectidry Wall Cavity drying

• Heated drying

• Negative & Positive pressure

• Wall, ceiling & flooring

• Vapor barrier

• Drywall

• Insulation
• Gutter drainage

• Lateral sloping

• Foundation cracks

• Basement cracks