Continental Carpet Cleaning & Restoration Tri-Cities
Water Damage Restoration Experts | Clean Carpet Experts
Office: (509) 582-9121

“Continental Carpet Cleaning and Restoration came to my aid when an ice dam resulted in considerable water damage. They came twice over the weekend to dry things out. They returned Monday and Tuesday to ensure the drying out process was on track and clean up. Along with fixing the problem, they gave me such peace of mind. I’ll definitely call on them again!”

Mary M., Richland WA

Choose the Best. Choose Continental.

With more than 20 years in Tri-Cities as a water damage restoration company, and even longer as carpet cleaners in Tri-Cities WA, when you choose Continental, you aren’t just getting a company you can trust – you’re getting the best.

Call Us Today For A Free Consultation in Kennewick, Richland, or Pasco.

Office: (509) 582-9121 

The Carpet and Rug Institute
We use Certified ProductsHappiness GuaranteeAsthma & Allergy Approved

Our specialized chemical-free carpet cleaning process cleans with a Clear Water Rinse™, which leaves no sticky residue, and has gained us the reputation of being the best carpet cleaners in Tri-Cities, WA. On top of carpet cleaning, we also specialize in upholstery cleaning, tile and grout cleaning along with flood restoration.

There are a few carpet cleaners in Tri-Cities WA, so what makes us different and why you should you choose us? Here are five reasons.

Rotary Steam Carpet Cleaning | Chemical-Free and No Residue

You can be confident that we use patented, state-of-the-art tools and machines and be rest assured knowing we will obtain maximum soil and spot removal without over-wetting or leaving a sticky residue in your carpets and upholstery. Tile and grout floors will be restored to as close to their original “like new” condition with no damage to tiles or existing grout.

We use patented Rotovac 360i cleaning machines. This new cleaning technology agitates, rinses, and extracts soil from the carpet constantly, providing amazing cleaning power. The results are impressive every time and are MUCH better than the traditional wand method! To help the carpet dry more quickly, we also use specialized air movers.

Learn more about our 12 step cleaning process.

Water Damage Restoration & Flood Drying

Phones answered live 24/7 and on-site within 60 minutes. We work with all insurance companies and are preferred by several major carriers.
Call Our Office Now at 509-582-9121

  • Prompt response, quality results
  • 24/7 damage repair service
  • Certified service professionals
  • Your local, experienced, knowledgable water damage experts

Water damage and flooding to your home needs to be addressed quickly and correctly. This damage may have occurred due to a broken pipe, leaking appliance, storm, ice dam, overflowing toilet, tub, or sink, or anything similar. Whatever the case is, our services for water damage restoration in Tri Cities WA including Kennewick, Richland & Pasco are here for you to make it so the parts of your home that have been damaged by water will be dealt with properly.

We use advanced techniques and equipment to find where any hidden moisture may be and to extract it as thoroughly as is possible. This includes the use of infrared tools such as probes to determine where the water came from and to what extent the house has been damaged.

Drying the belongings and structure of your home properly is also essential to ensuring they can be restored. Proper water damage restoration needs to be done by trained professionals. We monitor the drying process closely during the drying process, using moisture meters and thermal imaging cameras. We also sanitize the areas of the home that have been affected by the water, including preventing odors from developing indoors. A lot is at stake right after your home has been affected by water damage, and getting professionals in immediately can make a huge difference.

Depending on your specific situation of your water damage restoration job, we may bring in various pieces of equipment to assist with the restoration and drying of particular materials in your home. This includes specialty drying systems for wood floors, dehumidifiers, air scrubbers, air movers, wall injection drying, and more. We will come back in on daily basis to check the drying progress remove any equipment that is no longer needed.

Our professionals at Continental Carpet Cleaning and Restoration are IICRC certified and available to come in to address water damage concerns as they occur–so if your home or business has flooded, call us immediately. The more quickly the water is extracted and the area is prepared for drying, the less chance of mold. We use the best moisture measuring devices, thermal imaging cameras, air movers, dehumidifiers, and air scrubbers (HEPA air cleaners) available.

Water Damage and Flood Dry Out Services

When it comes to water damage, the often dry Tri-Cities is an area that has more residents and business owners looking for quality water restoration services. And when you need dependable and affordable dry out services in the Tri-Cities, WA area, you need the company that local business and homeowners trust.

Continental Carpet Cleaning and Restoration offers the ideal choice for local water damage repair service. When you choose us, you’ll experience the best in water damage restoration. No matter how big your flood damage may be, we can handle your job. We have dried small floods, to ENTIRE homes that have flooded for over a month straight!

What to Expect

We remain the perfect choice for all of your flood restoration because of our specialty techniques, using current tools and technologies. After your initial consultation, we will have a better idea of your exact restoration needs.

Whether you have severe storm damage, had a pipe leak or burst, or even sewer water cleanup service options, we will determine the best restoration route for your job.

Next we take action to completely remove all of the water away from the site. Once the walls, floors, ceilings, and other areas are free of standing water, we can begin the restoration process. Not all flood damage cases are the same. Some floods can even be completely dried in place, with no tear-out, with our specialty wall injection drying system.

Light flooding typically just requires assistance in drying the area out, as well as basic cleanup services. These cases require very little time, and are easy to bring back up to their full potential. However, once the standing water has penetrated at least a foot past the walls, chances are there will be extensive repairs needed. And if a hard surface, such as tile, stone, hardwood, or even brick, becomes saturated, you’ll need a true professional on your side.

Residential Water Damage Restoration & Drying

At Continental Carpet Cleaning and Restoration, we provide the fastest and safest water damage cleanup from start to finish!
If you are on this site, then your home has probably been infiltrated by an unforgiving element that turns every precious item the same soggy mess. That means a burst pipe or bathtub overflow is taking its toll on your carpets, walls, personal belongings, heirlooms, furniture, toys, floors. Not to mention created potential serious health risks. Yuck and oh my…

Before you pull out your trusty bucket, step away and pick up the phone!
Water removal and remediation may seem like a simple matter, but depending on the type of water spillage (clear vs. contaminated), the level of personal harm to you or your family could be tragically long-lasting. Once the water is gone, we take care of sanitizing, sterilizing, disinfecting, shampooing and deodorizing everything from top to bottom.

Seriously folks, this is NOT a DIY project! Protect yourself, your family, your pets, and your home.
The Good News? Most water extraction and restoration jobs are covered 100% by your insurance, and we take care of the lengthy, confusing claim process. Additionally, YOU GET TO CHOOSE YOUR CONTRACTOR!

So be sure to call a Water Damage Advocate who is professional, experienced, and ready to dry your home properly, and completely.

Commercial Flood Drying

At Continental Carpet Cleaning and Restoration, we know time is money, and how critical it is to immediately take action when disaster strikes!
As a business owner, we feel your pain, and our priority is to get you back to your business NOW, with minimal productivity loss.

We have over 20 years experience with helping businesses get back on their feet quickly by using our specialized water extraction, remediation, and disinfecting processes.

In fact, our state of the art water removal equipment incorporates sanitizing treatments and air purification, thereby allowing us to dry damaged properties faster and safer than our competitors. This increases the chances of restoring a property, rather than costly tear-out and demolishing!
Regardless of the level of damage or amount of repairs needed, we are there for you any time of the day or night.
We are already pre-approved by your insurance as an experienced, licensed, bonded and insured water damage restoration provider.

Let us bring your business back to Pre-Flood Condition in record time!

Your surfaces dry twice as fast with our patented truck mounted equipment.

Eliminate the risk of mildew or mold growth by contacting our team. Our technicians have gone through extensive hands-on training and have been tested on the techniques and knowledge as set forth by the IICRC. Continental Carpet Cleaning and Restoration is an approved vendor with all major insurance agencies and works directly with adjusters to ensure that you are taken care of throughout the entire water damage repair process.


“Continental Carpet Cleaning and Restoration came out to my house on a holiday weekend, in the late hours of a cold night, to help me with a flood that I could not handle myself. Our outside water pipe faucet broken inside the wall due to poor insulation. I had no idea where to start. Who would?! They answered right away, were nice, straight to the point, caring & knew exactly what to do. Thank you SO MUCH for getting my home dried out and helping me in this difficult situation. You guys are people I can trust!” – Denise R. – Richland, WA

“Kevin was very responsive & came to my home within 45 minutes after I called. He always kept me well informed, was very professional and friendly. He was very respectful of my home & did all he could to be unobtrusive under the flooded conditions. They even setup a containment area with plastic to keep the flooded area separate so we could go about our day to day activities. I highly recommend Kevin and his team of professionals if your home ever floods! Thank you, Kevin” – Nicole P. – Kennewick, WA

Unmatched Experience

Another reason you should choose us is we are a locally owned company that has been doing business in the Kennewick, Richland and Pasco area since 1980. During this time we have cared for the finest floors, fabrics and rugs. We constantly have been challenged with and have solved many unique and difficult cleaning situations over the years. Whether it is carpet or tile, we have cleaned all types of surfaces and textiles, making us one of the most experienced cleaners in the Tri-Cities, WA area.

Top-Notch Reputation

Continental Carpet Cleaning and Restoration is considered by many as the most reliable and professional cleaning company in Tri-Cities, WA. Every cleaning we do, our clients comment on how impressive their carpets look afterwards and what great customer service provide. We do whatever it takes to protect and maintain our golden reputation.

Check out our reviews on Yelp, Google and The Better Business Bureau.

Extensive Education

Our company has spent numerous hours and thousands of dollars attending educational courses, certification schools, and conventions. Studying trade journals, books, articles and periodicals related to our work are all apart of what keep us up to date with best industry practices. We are abreast of the cutting edge technology and changes that regularly occur in our industry, hold hold multiple certifications from the IICRC, including carpet cleaning and water damage restoration.

Happiness Guarantee

When you choose us, we guarantee you’ll be happy. You won’t have to worry. If any spots return or if you have any concerns, we’ll come and fix the problem at no charge.
When you hire us, you’re not only getting quality cleaning, you’re getting our reputation, which is far more valuable to us than a few dollars.

Choose a service below to learn more:

Rotary Steam Carpet Cleaning
Tile and Grout Cleaning / Sealing
Upholstery Cleaning
3M Scotchgard Protection
Pet Urine and Odor Removal

Area Rug Cleaning

Water Damage Restoration / 24 Hour Emergency Water Damage


Frequently Asked Questions

Why Should I Hire IICRC Certified Professionals For Water Damage Restoration?

How Long Will My Carpet Take To Dry?

Why Is Cleaning Without Residue Important?

If I Decide I Want More Work Done, Will You Have Time?

What Is Our Service Promise?